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FAQ

Frequently asked questions

Everything candidates and employers commonly ask. Still stuck? Reach out any time.

Yes — every part of the service is free for candidates. Searching roles, creating a profile, uploading a resume, speaking to a recruiter, and applying through Exzelon costs you nothing, and we never charge a placement fee to the people we place. We are paid by the employers who hire through us, which is how staffing agencies have always worked. That also shapes how we operate: because our fee depends on a placement lasting, it is in our interest to match you to a role that genuinely fits — the right shift, the right setting, and pay that reflects your experience — rather than to push you toward the first opening that appears. If you are comparing agencies, treat a request for payment from a candidate as a red flag.

Still have questions?

Our team is happy to help — reach out and we'll get back to you within one business day.